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Noticeboard

A BUSY PRACTICE

Regrettably, there are approximately 130 appointments lost each month, often due to patient's failure to attend.  This equates to more than 10 full surgeries each month.

If you know you are unable to attend, please phone to cancel, as this will free up the appointment for another person to make use of.

Test Results

test_results6We get hundreds of telephone calls every morning requesting appointments, requests for urgent house visits and advice. Because we want to try and answer phone calls efficiently, we ask that patients who are looking for their results should phone between the hours of 12:00 and 18:00.

This helps to ensure that patients with urgent problems can get through on the telephone when the phone lines are particularly busy in the morning.

Most blood tests are available within 3 days, although some rheumatic tests take 2 to 3 weeks. X-Rays generally take 10 to 14 days.

Thank you for your help in supporting this policy.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 
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